Professional Search of Atlanta Consultant

A journal of events, trends,
challenges and opportunities
in the employment marketplace.

Autumn 2008 Issue

Professional Search of Atlanta
1949 Brownridge Drive
Atlanta, GA 30062-2673
770-952-0009
recruiter@psa-recruit.com  


Employment Trends . . .

Exodus: Retirement for the Baby-boomers
by JD Harvill CPC

For several years now it has become increasingly difficult to identify talent that can fit both a companies technical specifications and the personality profile they have become accustomed to seeking. 

There are lots of explanations for the increasing hiring challenges, and many of them are connected to a single important fact:  The baby-boomers are retiring!

Many companies seek to replace their outgoing baby-boomers with new talent educated in best-practice system and process skills, but forget to offset the loss of business savvy and people skills.

Then some companies compound those simple hiring mistakes by failing to implement mentoring programs that might give their new managers a fighting chance to learn those hard to teach people skills.

Technical skills are important, but often communication and motivation skills ultimately decide the success or failure of a team.

Be creative with mentoring programs, and try to keep some outgoing managers in part-time or contract roles as trainers and motivators.  These programs can help lessen the voids left by strong managers.

There will still be vast differences in the methods and styles of the new generation x managers.  Be prepared to accept and manage change moving forward, otherwise new troubles will arise.

JD Harvill CPC, jd@psa-recruit.com

Professional Search of Atlanta, with an industry focus of manufacturing and logistics, is the premier recruiting firm for technical managers, engineers and supply chain executives in the Southeast.

A member of the Georgia Association of Personnel Services (GAPS), our president has been active with the local professional associations; APICS (The Association for Operations Management) and ISM (Institute of Supply Management) for over 15 years, and provides each association with Career Center Assistance.

Our consultants, with decades of experience, provide candidates for: materials management, engineering, production control, supply chain management, logistics, distribution, warehousing, high-tech manufacturing, purchasing, start- up projects, turn-around projects, human resources, maintenance, validation, documentation, quality systems (including ISO 9000 and Six Sigma), research, design, telecommunications, as well as many other aspects of general business management.

Our mission is to help build quality organizations, not just fill "open req's" -- by recruiting top performers.  We do this by making your goals our own.

Because we network with professionals in companies across your industry, we can provide you with:
Advice on salaries & benefits;
Vital industry contacts; and,
Access to candidates not on the open market.


Other Articles of Interest:

Building A Quality Organization
Factors Affecting Staffing...
Contingency vs Retained
Balancing Recruiting and Retention


ASK THE EMPLOYMENT EXPERTS

Steve Hines Dear Steve and Jon,

I have taught math and science for 8 years and want to move into a commercial job as an inventory control analyst or purchasing agent. How should I structure my resume most effectively 

 Signed: Ready for a Career Change
Jon Harvill
Steve Hines, consultant, career coach and author of Atlanta Jobs
http://www.ajobs.com/

Dear Ready,

If I am doing my math correctly, that makes you around age 30, an excellent time to change careers. Be aware that the first question from a recruiter will be “Why do you want to go into inventory control [or purchasing]?” You need to have substantial reasons for your decision and then show that you understand how your skills fit into that career path. For now, forget about your resume and start attending the meetings of Professional Associations in inventory control (APICS) and/or purchasing (ISM). Learn as much as you can about your chosen field, even taking courses either at a local college or through the association. Develop a Job Network through these groups, to help when you begin your job search. Then when you construct your resume, you can refer to the classes and the association, thereby proving your intentions...
Jon Harvill CPC, consultant with Professional Search of Atlanta
http://professionalsearchatlanta.com/

Dear Ready,

In a ‘functional’ resume you have the opportunity to elaborate on the ‘Qualifications’ and ‘Accomplishments’ that will support your candidacy for the Inventory Analyst position. Detail only those items that can be clearly adapted to an Inventory position, such as math skills, leadership skills, work ethics, computer skills and people skills,. Upon reflection, you may come up with examples from your previous part time work, volunteer organizations, military service, sports, community or church work. These could be as a bookkeeper, or a storekeeper or maintaining a budget, or possibly teaching computer or business classes. Finally and briefly, document your employment history.

Competitive Hiring . . .

Street Smarts or Sheepskins:
Is EQ Better Than IQ?
by Jon Harvill CPC

Candidate Number One is clearly brilliant.  With degrees from the best institutions, his vocabulary is liberally sprinkled with words that make you want to reach for your pocket dictionary. 

Candidate Number Two has a degree from a second-tier school.  While he's more plain-spoken and street smart, you actually like him more.  But, you think hiring the candidate with the Ivy League sheepskin is the better bet because you just assume that smarter is superior.

Not necessarily, says Jon Harvill, Managing Director of Professional Search of Atlanta.  “Both human resource experts and social scientists have begun to recognize that while a candidate's cognitive intelligence is important, his 'emotional intelligence' quotient, or EQ, provides a better indication of how well he will actually perform on the job,".  Or, as Time magazine recently put it, "It's IQ that gets people hired, but EQ that gets them promoted."

The changing nature of the workplace has made a worker's EQ more important than ever before. Today's company is often less a hierarchy than a network of professionals, each with different strengths and weaknesses.  Assignments are carried out by teams of individuals who pool their talents to get the job done.  Many times the most important accomplishments require more than just a team, but also a catalyst person with EQ skills, with or without the hierarchical authority over the other members, but with the ability to get the most from the team as a whole.

As a result of this shift to team functionality, the ability to understand one's own reactions to problems and stresses and to take into account the attitudes and issues of others has become one of the most valued business skills.

Emotional intelligence isn't placating your peers or schmoozing your sales prospects.  It's about personal discipline and coping skills, as well as the ability to empathize with others and enlist their cooperation, and to get things done within a specific political environment.

We used to call it street smarts.  We all know people who just intuitively seem to know when to talk and when to keep quiet.  They fire up people's enthusiasm, and keep their head when those around them are panicking.  People like that are valuable assets to any organization.

Staffing professionals, within internal HR staffs or external recruiting professionals, make it a point to evaluate a candidate's EQ just as they would any other workplace skill.  While EQ is a subjective measure, experienced recruiters include interview questions and scenarios that are specifically designed to provide insight into a candidate's ability to handle stress, empathize with others, and work in a team.  Effective use of behavioral interviewing techniques can facilitate this evaluation of a candidate’s EQ.

Unlike cognitive intelligence, however, it may be possible to increase your EQ.  Older workers are often more self-aware and self-motivated, and have better social skills.  That has led some researchers to believe that emotional intelligence is a learned behavior ... a skill that can be enhanced through proper training.  Clearly, it is an area worth exploring.

Some people achieve success without people skills, but it is safe to say that a candidate with a high EQ often is the more valuable employee in the majority of employment situations.  In the end, the ability to self-evaluate, steer clear of people's emotional minefields and build an enthusiastic team can be far more important than a couple of IQ points.

Jon Harvill CPC, jharvill@psa-recruit.com


Are you interested in receiving more information of this kind?  Visit our website at professionalsearchatlanta.com. There will be more to come here, too. This e-zine -- the “Professional Search of Atlanta Consultant” -- is published several times each year and is dedicated to providing employment market trends and competitive hiring tips to our Customers.


Copyright © 2008, Professional Search of Atlanta  All rights reserved. Published in the U.S.A.